EddCourt PTI LTD ("we", “us” and “our”) is a personal fitness studio, (company number 11273519), with a registered address at 125 Richmond Avenue, Shoeburyness, Southend-On-Sea, England, SS3 9LF.

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We are registered with the Information Commissioner’s Office (ICO) as a data controller for the purposes of the Data Protection Act 2018 (DPA) and the UK General Data Protection Regulation (UK GDPR) under registration number ZB428214.

This notice applies to any personal data that we collect from you. Please read this privacy notice carefully to understand our views and practices regarding your personal data and how we will treat it.

 

What type of personal data do we collect?

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· Data you have provided to us when you enquire or become a member including name, address, contact details (including email address and phone number);

· The name and contact details (including phone number) of your next of kin;

· Information obtained from, promotions and competitions that you have entered or taken part in;

· Messages sent via Text or WhatsApp;

· Notes and reports about your health and any treatment and care you have received.

· Information about complaints and incidents;

· Information you give us when you make a payment to us, such as financial or credit card information;

· Completed our forms when using the services we make available.

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How your personal information is collected

 

We may collect most of this personal information you via:

· online enquiries from our website

· social media

· networking events or exhibitions

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Reasons for collecting that personal data

 

We collect and store your personal data in order to provide you with our services.

The legal basis for processing any personal information as part of this request is performance of a contract or to take necessary steps to enter into a contract. Examples includes:

· Registering you for membership

· Collecting and managing your payment for membership

· To notify you about changes to our products or services;

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We also have legitimate interests for processing your personal data which include:

· To contact members to provide them with information about offers, products and services through email text and WhatsApp.

We may also ask for your consent when transferring data to some 3rd party apps.

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Who we share your personal data with.

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In the usual course of our business, we may disclose your personal data (to the extent necessary) to certain third party organisations that we use to support the delivery of our services. This may include the following:

· Organisations providing IT systems support

· Third Party apps

· Third party service providers for the purposes of storage of information and confidential destruction;

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Retention of personal data

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We do not retain personal data for as long as necessary and we will retain personal data provided to us in line with our retention schedule. Once the period has elapsed, we will securely destroy your personal data in accordance with our data handling policies.

 

Security of personal data

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We take the confidentiality, integrity and availability of your personal data seriously and have implemented appropriate technical and organisational measures to ensure that your information is kept secure

All information you provide to us is stored securely. Any payment transactions on our website will be processed securely by third party payment processors.

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Personal data and your rights

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Data Protection Law gives you several rights to protect your personal data and its use. You have the right to:

· Withdraw consent where that is the legal basis of our processing

· Access your personal data that we process

· Rectify inaccuracies in personal data that we hold about you

· Be forgotten. This means that in certain circumstances you can request that your details be removed from systems that we use to process your personal data

· Restrict the processing of your personal data in certain circumstances

· Object to certain processing of your personal data by us

If you have any data protection concerns or wish to exercise your rights under the GDPR, please contact: eddcourtptiltd@hotmail.com

 

Complain to the ICO

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If you have concerns about the way we have handled your personal data please contact us in the first instance. If you remain unsatisfied you can contact the ICO on 0303 123 1113, by emailing casework@ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.